1. Who we are
This site is operated by ConstructionWebDesign.uk ("we", "us", "our") — a web design and SEO agency for the UK construction industry, based in London. For data protection purposes we are the data controller. If you have any questions about this policy or your data, email us at hello@constructionwebdesign.uk.
2. What data we collect
We only collect what we actually need to help you. That means:
- Information you give us — your name, email, phone number, company name, and any details you share when you fill in our contact form, book a call, or email us.
- Information collected automatically — your IP address, browser type, device, pages viewed, time on site, and referring URL. We use this to understand how the site is performing.
- Cookies — small files stored on your device. See section 6 below.
We do not ask for or store sensitive personal data (like financial details, health, or anything similar) through this website.
3. Why we collect it
We use your data for these specific purposes:
- To respond to your enquiry and quote your project.
- To deliver the work you've hired us for.
- To send you proposals, invoices, and project updates.
- To improve the site and the way we serve construction firms.
- To send occasional emails about our services, but only if you've opted in. You can unsubscribe at any time with one click.
4. Lawful basis for processing
Under UK GDPR we process your data on one of these grounds: contract (when you've hired us), legitimate interest (responding to enquiries, running the business, improving the site), consent (marketing emails, non-essential cookies), and legal obligation (HMRC, accounting records).
5. Who we share it with
We don't sell your data. Ever. We share it only with trusted suppliers who help us run the business:
- Email and CRM tools (e.g. Google Workspace, HubSpot)
- Hosting and analytics providers (e.g. Vercel, Google Analytics)
- Payment and accounting providers (e.g. Stripe, Xero)
- UK government bodies if legally required
Where any provider is based outside the UK or EU, we make sure the transfer is covered by appropriate safeguards (e.g. Standard Contractual Clauses).
6. Cookies
We use a small number of cookies to keep the site working and to understand traffic.
- Essential cookies — required for the site to function. These cannot be turned off.
- Analytics cookies — used to count visits and see which pages perform. Anonymised. Set only if you accept.
- Marketing cookies — only used if you fill in a form or click through from a paid ad. You can decline these.
You can clear or block cookies any time from your browser settings. Doing so might break parts of the site.
7. How long we keep it
Enquiry data: up to 24 months from your last interaction. Client records: 7 years after the engagement ends (UK tax law). Analytics: rolled-up indefinitely, but never tied to identifying details.
8. Your rights under UK GDPR
You have the right to:
- Ask for a copy of the data we hold on you
- Correct anything inaccurate
- Ask us to delete it (where we don't need it for legal reasons)
- Object to processing or ask us to restrict it
- Withdraw consent at any time
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these, email hello@constructionwebdesign.uk. We'll respond within 30 days.
9. How we keep your data safe
Encrypted connections (HTTPS), strong passwords with two-factor auth, access on a need-to-know basis, and reputable suppliers. We can't promise the internet is 100% safe — nobody can — but we treat your data the way we'd want ours treated.
10. Changes to this policy
If we change this policy we'll update the "Last updated" date at the top. For any material change we'll email anyone we've got an active relationship with.
11. Contact
Questions? Concerns? Email hello@constructionwebdesign.uk or call us on 020 0000 0000.